The Mona Sandal
We love a comfy sandal that is easy to wear. This sandal features:
- Rubber sole
- Leather
- Soft foot bed
- Open toe
- Fits true to size
- Elastic strap around ankle for ease in putting on
To start your return, please visit our Redo Return Portal HERE before sending any items back.
Shipping:
- FREE U.S. shipping on orders $100+.
- Orders under $100 ship based on weight via USPS.
- Orders are processed and shipped within 1-2 business days.
- Orders placed after 2 PM CST will ship the next business day.
- FREE local pickup is available in The Woodlands, TX (please select this option at checkout).
Returns & Exchanges:
Return Guidelines:
- All returns must be requested through our Redo Return Portal before sending items back. Unapproved returns will not be accepted.
- Returns after 30 days from delivery are eligible for store credit only, if they meet the return requirements.
- If Redo Returns Coverage was purchased at checkout, return shipping is covered. Otherwise, the customer is responsible for return shipping costs.
Return Eligibility:
- Items must be unworn, unwashed, and free of fragrances, makeup smudges, or damage.
- All original tags must be attached.
- If an item is damaged or defective, you must contact us within 3 days of delivery.
- Sale items are final sale and not eligible for return or exchange.
Non-Returnable Items:
- Items marked Final Sale.
- Items from our Last Chance Sale Collection
Exchanges:
- Exchanges are available only for the same item in a different size, if in stock.
- If the desired size is unavailable, the item may be returned for store credit (if eligible under return guidelines).
How will I receive my Store Credit?
- Store credit is emailed within 3-5 business days after receiving and processing your return.
- Store credit reflects any discounts or taxes applied at the time of purchase.
- Store credit expires 1 year after issue and can be used at checkout.
Orders & Payment Policies:
- Orders cannot be canceled once placed.
- Discounts cannot be applied retroactively to previous purchases.
- Lucy Doo Boutique is not responsible for lost or stolen packages. If an issue occurs, please file a claim with the shipping carrier.
For any return requests, visit our Redo Return Portal HERE.
